Inside Sales Representative

Location: Rancho Bernardo

Compensation: $20/hr + commission (uncapped)

Hours: Full-time | Monday-Friday, 7:30 AM - 4:00 PM

Job Summary

We are seeking an Inside Sales Representative to join our high-performing sales team in a fast-paced call center environment. In this role, you will engage with existing leads who are considering subscribing to their services and proactively present solutions that retain and grow the account.

This is a consultative sales role that blends customer advocacy with revenue generation. The ideal candidate is persuasive, resilient, goal-driven, and comfortable earning commission based on performance.

Key Responsibilities

• Handle inbound and outbound calls with customers expressing interest in the product
• Identify customer needs, pain points, and buying signals to position tailored retention and upgrade solutions
• Present and close retention offers, upsells, and service enhancements to prevent churn and drive revenue
• Use consultative sales techniques to overcome objections and negotiate win-win outcomes
• Meet or exceed individual sales and retention goals, including revenue, save rate, and conversion metrics
• Accurately document customer interactions, sales activity, and outcomes in CRM systems
• De-escalate objections and concerns while maintaining control of the sales conversation
• Collaborate with leadership and cross-functional partners to improve sales strategies and messaging

Required Qualifications

• Customer service or inside sales experience (call center or account management preferred)
• High School Diploma or equivalent
• Proven ability to close sales, handle objections, and influence customer decisions
• Strong communication, persuasion, and active listening skills
• Ability to manage multiple systems and workflows during live calls
• Comfortable working in a quota-driven, commission-based environment
• Proficiency with CRM platforms and standard office software (Microsoft Office, Google Workspace)

What We Offer

• Competitive base pay of $20/hr plus uncapped commission
• Consistent weekday schedule with no weekends
• Supportive sales training and ongoing coaching
• Clear performance metrics with opportunities for growth and advancement

If you're motivated by results, enjoy building value-driven solutions, and want to earn commission for your performance, apply today. We'd love to connect and talk through the opportunity.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.